Terms & Conditions

Please read our Terms & Conditions and Privacy Policy carefully before placing any orders on www.treasureboxnz.co.nz.

Treasure Box By Biani is a registered online trading company located at Shop 32, 189 Papanui Road, Merivale, Christchurch.

We may modify the Terms & Conditions and Privacy Policy from time to time. If you do not agree to any change to the Terms & Conditions and Privacy Policy then you must immediately stop using the Site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.

*All sale items are on final clearance and therefore unable to be returned or refunded unless deemed faulty. Please be mindful when selecting your sizes and styles.

REGISTRATION

To place an order online you can either create an account or checkout as a guest (this will still require your email address). Once you sign up for an account you can easily change any details, save an address, or see your current and previous orders that you have placed.

The account password you provide should be unique and kept secure, and you must notify Treasure Box By Biani immediately for any breach of security. Your email address is connected to your loyalty points. If you are an existing customer and have not purchased on our site and you have provided us with your email address at one of our stores your Loyalty points will be in the system. If this changes please let us know immediately so we can update our records.

Please refer to our Privacy Policy for information about how we use your data.

INSURANCE AND DELIVERY

Treasure Box By Biani insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by Treasure Box By Biani and transfer of responsibility in the same way.

Please note that we aim to dispatch all orders within 24 hours, or 48 hours during sale periods. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. Treasure Box By Biani are not responsible for any delays caused by destination customs clearance processes.